The Pharmacist Life

Waiting Times on EPIC Willow Ambulatory

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Ask Me A Question › Category: Epic Willow Questions › Waiting Times on EPIC Willow Ambulatory
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Alex asked 9 months ago

Hi Dani,
Our outpatient pharmacy has recently converted to EPIC + Willow Ambulatory for all our dispensing. One of our KPI is patient waiting time, but no one seems to know how to extract that data from Willow!

How do I go about finding out how long our patients have to wait for their outpatient prescriptions?

Kind Regards,
IT-challenged Pharmacist

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1 Answers
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Dani Staff answered 9 months ago

Hi Alex aka IT-challenged Pharmacist,

I recommend that you ask your Epic Technical Support rep this question as he/she will be better equipped to answer it specifically for your facility than I am.

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